My toilet is backing up. What should I do?

Many objects can clog the curved pipes of your toilet plumbing.  Due to this, the toilet will often become backed up and lead to overflowing.

There are a few simple steps to the solution.  The first step is to turn off the water valve located beneath the toilet, then add enough water so that the rim of the toilet plunger is completely under water.  Gently plunge the toilet, ensure that the rim of the plunger and the toilet is tightly sealed while doing so.  Use more force when plunging if necessary.

If your toilet is still clogged, do not worry!  Plugged Piper is at your service.

My kitchen sink has a blockage. Should I use a chemical drain cleaner?

Harsh liquid chemicals such as drain cleaners should be kept away from your pipes.  Mechanical cleaning is a much more effective and healthier option.  Compared to drain cleaners it is a lot more safer for the environment as well.

My basement is flooding. What should I do?

The first step is to stop using all water in your home.  If it so happens that all the drains in your home are backed up and flooded as well, then there is most likely a damage in the main drain pipe of your home leading out to the main sewer.

It’s a good thing that our highly trained technicians here at Plugged Piper can easily diagnose the problem, and find a solution.  Our video camera inspection can help us diagnose the problem as well as show you the main causes of the flood.

I smell sewer gas coming from my basement bathroom. What is wrong?

Neglected drains located in places such as basement bathrooms can be properly maintained by pouring a litre of water down them every other month.  Luckily, The Plugged Piper can find any drain issue solution.  We can determine the location of an air leak using our smoke detecting equipment.  Just a simple phone call for a simple solution!  Call us today.

How can the Plugged Piper clear the blockage? I rented a snake from a home building store, but why can't I clear the pipe?

Often times, the main cause of blockage in pipes is from the buildup of debris, grease, hair, and soap residue.  However, this buildup may be too far for a regular snake from a home building store to reach.  That’s where The Plugged Piper comes in, call the professionals to get the job done fast and easy.

How can I prevent my toilet from having a blockage?

Ensure that nothing besides toilet paper and human waste is flushed down the toilet.

Waste such as tampons, applicators, pads, and “flushable” wipes are to only be disposed of in the garbage.  For extra prevention, keep bathroom items away from the toilet and ensure that the lid is down when not in use.

You can install a hook and eye lock at the top of the bathroom door to keep unsupervised children out of the bathroom.

Still got questions?

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