5 Steps for Safe Service With Plugged Piper


Greet the service technician from a distance and then vacate the area prior to his entry. Simply open the door and leave it open. The service tech’s cell phone number will be provided prior to their arrival.


While our service technician is in the building, we must have the occupants on a different floor ie; if the service tech is in the basement the occupant must be up stairs.

Rubber Glove Policy

All our service techs will put on new rubber gloves prior to entering the premises.

Clean up

All workstations will be cleaned with a bleach and water solution. Poly plastic will be set up and removed to protect the surrounding environment.


All information will be transferred electronically, either by cell phone or email.

The Plugged Piper Pandemic Policy

Please follow all guidance related to how we expect The Plugged Piper Drain service  employees to conduct themselves in our client’s work environments:

  • To be aware of your physical distance and use the recommended guidance to maintain one (1) meter/three (3) feet/arm’s length between themselves and customers.
  •  As an important reminder, anyone who is sick, in particular, those with a fever or severe cough, should not come to work AT ALL until they have fully recovered. If anyone is feeling unwell or experiencing flu-like symptoms to advise us immediately.
  • Anyone traveling Internationally to follow the 14-day self-isolation upon their return.
  • Prior to entering any work environment, latex gloves must be worn. {as long as they are available]
  • Do NOT collect signatures on the Pads, payment for retail calls should be made in advance of your arrival.
Contact plugged piper for any questions or inquiries - Plugged Piper Drain Services in Burlington

We are encouraging everyday actions that can help prevent the spread of germs that cause respiratory illnesses by taking these everyday steps to reduce exposure to the virus and protect your health.

  • Wash your hands often with soap and water or alcohol-based hand sanitizer.
  • Sneeze and cough in your sleeve.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid contact with people who are sick.
  • Clean and disinfect frequently touched surfaces.
  • Stay home if you are sick.

At this time, it is reported that the risk still remains low in Canada, but the potential for a community spread still remains unknown and it is important that we all take appropriate measures to help prevent the spread of the virus,

We appreciate all your hard work and support during this time.